Our Approach to CSR
Our approach to CSR is driven by our values: Do the Right Thing, One Team, and Above and Beyond. This means that CSR doesn’t sit with any one person. We share responsibility across the entire business and, when we undertake an initiative, we do it the highest standard.
Do the Right Thing
Always authentic, professional and
accountable.
One Team
Always energetic, empathetic and an
extension of our clients’ teams.
Above & Beyond
Always delivering an exceptional,
adaptable and expert service.
Environmental
Bridewell has been carbon negative since 2022, offsetting 1,556 tonnes of company and workforce CO₂e emissions and planting over 100,000 trees. Our dedication to ensuring we follow environmental best practices and embed them within our policies has also led to us being certified for ISO 14001, the international standard for environmental management systems (EMS).
“We want to demonstrate that we’re tracking our emissions and are actively trying to reduce them where possible.” – Rachel Finn, Supplier and Sustainability Manager
- Carbon negative since 2022
- ISO 14001 certified
- All offices operating on 100% renewable energy
- All offices recycling over 50% of waste and recycling processes in place for electrical waste
- E-vehicle and bike schemes
- Environmental training available to all employees
- Monthly audits to stay updated on external environmental regulations and legal requirements
- Supplier reviews to ensure they are in line with our environmental standards
Social
We lead and take part in a range of initiatives to support our local communities, our employees, and the wider cyber community. From supporting young women exploring careers in STEM to our regular participation in volunteering and reskilling programs, our social responsibility extends far beyond our business.
“In addition to having a positive impact on our local communities, we recognise that helping others is a great way to promote wellbeing within the business.” – Natasha Florence, People Operations Team Leader
- Supporter of NCSC CyberFirst and multiple cyber-reskilling programmes
- Lead partner for Cyber College Cymru
“Cyber Colleges Cymru is a way for further educational students to experience something that isn’t part of the core curriculum.” – James John, Incident Response Manager
- Regular participation in training and skills‑development events with local colleges to inspire the younger generation
“Supporting events at local colleges and schools helps us educate the next generation, especially young women, about the possibilities of a career in STEM.” - Hannah Roome, Talent Acquisition Manager
- Interview guidance and mock interview days to support new entrants to the cyber industry
- A dedicated training and mentorship program, the Bridewell Academy, to help individuals without prior cyber experience enter the industry (in continued partnership Women in Cyber Security (WiCyS)).
“The Bridewell Academy helps individuals without cyber security experience take their first step into an industry that is notoriously difficult to break into.” – Jayson Haynes, Early Careers Business Partner
- Internal community groups covering; LGBTQ+, Women, Neurodiversity, and ex-defence and emergency services colleagues.
“Having internal networks helps build connections across different teams and departments. This is essential to building the mutual trust and understanding that underpins an inclusive and supportive workplace.” – Angel Huizar, People Operations Coordinator
- Regular charitable donations (£10,000 a year) to staff‑nominated causes
- Proactively support volunteering initiatives by offering all employees an opportunity to volunteer in their local community
- Annual training budget for all employees to assist career advancements
- Paying the Real Living Wage and regular benchmarking of employee pay and benefits against market standards
- Inclusive recruitment practices, including gender-neutral language in job descriptions, and advertising roles through diverse channels
- Promoting flexible working patterns, ensuring employees work-life balance are supported
- Mental Health First Aid: Bridewell has 15 trained mental health first aiders
Governance
Strong governance is at the core of how we operate. Our policies, processes, and independently audited management systems ensure we work transparently, protect information, and deliver consistent quality. By maintaining rigorous standards and clear accountability, we uphold the trust of our clients, partners, and people.
At Bridewell, strong governance isn’t just about compliance; it’s about protecting trust. It ensures that every solution we design, every recommendation we provide, and every security decision we make is grounded in integrity.” - Fraser Reid, Security and Compliance Manager
- ISO 27001, ISO 27701 and ISO 9001 certified
- Monthly company-wide meetings covering Bridewell’s vision and long-term strategy
- EcoVadis used for ESG performance assessment
- Partnership with the Association for Project Management for governance excellence
- Obtained the Fair Payment Code Gold award for our commitment to paying SMEs within 30 days
- Suppliers who demonstrate ethical practices and a good social conscience are prioritised
- Defined roles and processes
- Accurate and up-to-date financial reporting
- Internal intranet for easy access to support transparency and easy sharing of company-wide knowledge
