Operational Technology (OT) SOC

Operational Technology (OT) SOC

Ensure the safety, availability and resilience of your Operational Technology (OT) environment with our OT SOC.

Secure your OT environments with a SOC model that blends IT security expertise and OT operational knowledge.

The Importance of an OT SOC

Many modern organisations that rely on OT no longer have air-gapped infrastructure. Instead, critical infrastructure is increasingly enterprise networks, cloud platforms, and third-party services. While this delivers a host of benefits, it also creates risks including:

  • Safety – Physical harm to personnel, environmental hazards, and system failures with real-world consequences that extend far beyond the digital realm.
  • Availability – Service disruption affecting thousands of people who depend on critical infrastructure for daily-life and essential services.
  • Public Trust – Confidence in essential services and operator competence.
  • Regulatory – Enforcement action, including fines, potential license implications, and increased oversight from regulatory bodies.
Man and Women looking at computers
Managed Security

What Are the Challenges of an OT SOC?

Deploying an OT SOC can be challenging due to:

  • Unknown Assets – Undocumented devices aren’t a rare occurrence. Alongside shadow OT deployments and legacy systems without proper inventory management, many assets remain unknown.
  • Unmonitored Connections – Remote access point, IT/ OT integrations and third-party connections may bypass standard security controls and monitoring systems.
  • Critical Blindspots – Control networks operating without visibility tools can create blindspots.
  • Limited Context – Asset criticality, process relationships and safety implications need to be understood to assess risk and ensure effective response.

What to Expect from an OT SOC

OT environments have different priorities, constraints and risks compared to IT environments. Bridewell’s approach ensures your SOC reflects these differences, paying particular attention to:

 

OT SOC

Availability

OT environments prioritise minimal downtime and continuous operation

Legacy Systems

OT environments rely on legacy systems with a 20+ year lifecycle, often unsupported.

Patching

Patching in OT environments is a manual process, where extensive testing is required.

What Are the Benefits of an OT SOC?

With the support of Bridewell’s OT SOC, you can achieve:

card icon

Effective Detection

Our approach to an OT SOC provides you with layered detection across network, identity, endpoints and process behaviour.

card icon

Converged Monitoring

By monitoring across IT and OT, we ensure complete visibility across the entire attack-path, enabling faster detection and a more effective response.

card icon

24/7 Operations

Continuous monitoring with OT-aware escalation that respect operational constraints.

See How we Supported a Water Company with our OT Services

anonymous-water-case-study-thumbnail

Bridewell delivered a fully functional OT data centre in Azure, provided detailed support guides, and trained the client’s administrators for ongoing management.

Start Your OT SOC Journey

Speak with one of our team to see how we can support your organisation with an OT SOC.

person looking at digital screen

How We Deliver Our OT SOC

Cyber Board Level Thumbnail

Effective OT security operations aren’t built overnight. To build capabilities whilst maintaining operational continuity, we take a phased approach to converged OT security.

  1. Foundation – We establish visibility across IT/ OT environments and build asset inventory.
  2. Detection – We deploy layered monitoring with OT-aware detection capabilities.
  3. Response – We deploy converged incident response procedures and blended teams.
  4. Optimisation – Continuously improve through lessons learned and threat intelligence.

Why Bridewell for an OT SOC?

Technology Expertise and Strategic Partnerships

Our partnerships with Nozomi Networks, Microsoft and Armis enhance our OT capabilities through leading platforms for OT-specific NDR, SIEM, and asset visibility.

Flexible Models

We offer both Managed Detection and Response (MDR) and Co-managed SOCs, depending on which model better aligns with your needs.

Meet Your Compliance Requirements

Our approach helps you meet common requirements across CAF v4.0, NIS2, and NIST CSF/800-82.

Why Us?

card icon

Awards

Our team have won numerous industry awards, including 'Cyber Business of the Year' at the National Cyber Awards 2024 and 'Best Cyber Security Company of the Year' at the Cyber Security Awards 2023.

card icon

Certifications

Our people and services are highly accredited by leading industry bodies including CREST, the NCSC, and more. Our SOC holds extensive accreditations from CREST (including for CSIR and SOC2) and works closely with our cyber consultancy services.

card icon

Partnerships

As a Microsoft Partner, we also hold advanced specialisms in Cloud Security and Threat Protection. We’ve also implemented some of the UK’s largest deployments of the Microsoft Security stack, inc. Sentinel, Defender, Purview and more.

Accreditations and Certifications

We hold the most NCSC assured services of any cyber security services provider. Our cyber security consultants and services are globally recognised for meeting the highest standards of accreditation and have leading industry certifications. 

Accreditations - NCSC