Cyber Incident Exercising

Cyber Incident Exercising

Our cyber incident exercising service helps develop your organisation’s muscle memory in response to potential threats in realistic threat scenarios.

What is a Cyber Incident Exercising? 

Cyber incident exercising is the process of practising cyber response techniques against potential threats in a safe and simulated environment.

The purpose of cyber incident exercising is to prepare cyber security teams for real threat scenarios, where response time is critical.

Its tactics and techniques can be used to establish current organisational practices and formulate an incident response plan (IRP) - or to evaluate the effectiveness of an existing IRP.

 

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The Importance of Cyber Incident Exercising

Our cyber incident exercise service is recommended for any organisation looking to upskill and optimise their cyber security team’s ability and preparedness to handle the latest threats.

In the unfortunate event of a breach, well-practised teams can communicate, respond and remediate the threat effectively to minimise the impact. Several key benefits include:

  • Cross-team Coordination: Bridewell’s cyber incident exercising service incorporates multiple departments, from IT to legal and communications. During incident response situations, your teams will gain necessary insight into each role and work collaboratively.
  • Realistic Scenarios: Roleplaying scenarios suggested by our cyber incident exercising team are based on threats your organisation faces, updated with current industry trends. This is done to provide a realistic environment in which to pressure test your team.
  • Identify Gaps in Security: With Bridewell’s cyber incident exercising service, you’ll be able to review team performance in simulations, so you can spot and amend any gaps in team coordination.

 

What to Expect from Cyber Incident Exercising with Bridewell

Our cyber incident exercising service is designed to prepare your organisation for an effective response against cyber attacks.

It replicates the realistic scenarios your organisation might face. So, key staff know their roles and responsibilities when a live incident occurs. This means less time speculating and more time responding in the face of a real attack.

The key components of our cyber incident exercising service include:

Realistic Simulations

Cyber incident exercising offers tailored simulations that imitate a real cyber attack. This is based on risks, vulnerabilities, and industry threats, to make the simulation highly relevant to a specific organisation. These attacks can range from ransomware to data breaches or insider threats. The aim is to challenge your organisation’s response capabilities and pressure test your team to identify gaps in your remediation process.

Team Involvement

Bridewell’s cyber incident exercising service incorporates members from various departments, including IT, security, communications and legal. This helps ensure that everyone within your organisation is coordinated in its approach to cyber threats.

Cyber Live Play Exercises

Bridewell’s Live Play exercises emulate an adversary incident as a trigger event - adding realism that goes beyond the boardroom table. Technical Live Play is based on your organisation’s threat landscape and uses MITRE ATT&CK tactics and techniques to develop incident escalation. Executive Live Play focuses on senior decision-making, leadership response and communication in the event of a live attack.

Tactical Guidance

Bridewell’s cyber security experts provide tactical guidance in real-time, offering advice and helping teams understand best practices and improve response strategies.

Debrief and Improvement Plans

Our team of experts will provide a debrief and feedback post-simulation to help break down gaps in team performance and provide actionable plans for improvements going forward.

Learn more about our Incident Response Services

If you require a cyber incident exercising service, speak with one of our team to see how we can support.

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Indigo Increase SOC Maturity and Ensure Effective Business Continuity Processes With Bridewell banner image

Indigo Increase SOC Maturity and Ensure Effective Business Continuity Processes With Bridewell

Indigo Increase SOC Maturity and Ensure Effective Business Continuity Processes With Bridewell
William Rendle, Head of Information Security, Indigo
Indigo has been offering engineering services to digital infrastructure operators and owners since 1998, spanning over 90 countries. They design, deploy, and support digital infrastructure to enhance value in fixed line, subsea data centres, and wireless networks. Known for their reliability, Indigo is a trusted partner for some of the world's largest companies. Their focus on value and innovation has bolstered their reputation, providing clients with both local and global support through a single point of contact.

The Challenge

As a telecommunications systems integrator specialising in multi-vendor networking service solutions, Indigo is required to handle sensitive information for their customers. Indigo takes this responsibility seriously and are committed to implementing and maintaining systems to protect information and data, assess security risks and threats, and ensure effective business continuity processes.

In 2021, Indigo began working with Consortium of Hyper Scaler’s within their subsea networks. While Indigo already had a large number of customers worldwide, this new partnership increased the scale of their international operations significantly. Wanting to maintain a high level of security for the clients, Indigo was subsequently looking to drive a number of security improvements across their business. Specifically, they wanted to increase the maturity of their SOC, validate these improvements with regular penetration testing, and ensure continued compliance with US and UK regulations.

Given this broad range of security goals, Indigo would require a diverse array of cyber security services. Ultimately, they were looking for a provider that had all of these services ‘under one roof’ and could deliver them all simultaneously as part of a single, holistic service. Indigo were aware that such an approach would benefit them more than having each service delivered separately, allowing their chosen cyber security partner to bring together security insights into a single, cohesive service.

“Bridewell’s delivery model very much aligns with our own, with a strong focus on building true partnerships that provide long-term value to the customer. Like Bridewell, we work closely with our clients and continually collaborate to address their needs and overcome their challenges via a unified service. We recognised this synergistic approach would benefit our security operations more than working with multiple security vendors, and made Bridewell a clear choice.” 
William Rendle, Head of Information Security, Indigo

The Solution 

To address their various requirements, Indigo works with a broad range of Bridewell’s different service areas, ranging from cloud consultancy to SOC services and penetration testing.

From our SOC, Bridewell delivers Managed Detection and Response (MDR), Cyber Threat Intelligence (CTI), and Vulnerability Management Services (VMS). These services are directed towards building Indigo a threat-informed defence strategy. More than simply enhancing Indigo’s detection and telemetry capabilities, these services allow Indigo to inform their security operations with near real-time information on real threat actors and their tradecraft. This is driven by Bridewell’s CTI team, who perform extensive research into the threat actors most relevant to Indigo and their corresponding tools, tactics, and procedures (TTPs). With this insight, Bridewell’s MDR service is then able to ensure that Indigo has the right detection and response capabilities to identify and defend against these threat actors.

“Bridewell’s Cyber Threat Intelligence and MDR service has enabled us to build a real understanding of which threats pose a risk to our business, assess our preparedness, and drive improvements in the right areas to ensure we remain secure.”
William Rendle, Head of Information Security, Indigo

 

These SOC services work in tandem with Bridewell’s penetration testing team, specifically via purple team assessments. Using the CTI research, Bridewell’s pen testing team can emulate the TTPs of these threat actors to provide a realistic simulation of how Indigo would respond to an attack from them. These simulations are performed by Bridewell’s red team, while Bridewell’s blue team observe Indigo’s security operations. Any identified vulnerabilities or potential improvements can then be addressed. Outside the SOC, the penetration testing team also provide monthly phishing assessments to help promote a culture of security awareness across Indigo.  

Additionally, Bridewell’s cyber security consulting team also deliver consulting services, cyber security leadership, security architecture and a vCISO. These services are focused on building up Indigo’s people and processes and helping them achieve compliance with ISO 27001. In addition to this, Bridewell’s cloud security team delivered a Cloud Security Posture Assessment that help prioritise areas for improvement across their cloud estate.

The Results 

Through these services, Indigo has now met their security goals. Bridewell acts as their third-party SOC, monitoring their telemetry and alerting to ensure they have 24/7 detection and response capabilities. Elsewhere, they have matured their overall security posture via a threat informed defence strategy, with cyber threat intelligence being continually used to drive improvements and stay ahead of innovations in the cyber threat landscape.

Indigo also perform regular penetration testing and work on findings from their purple team assessments. Through their monthly phishing assessments and cyber security leadership from Bridewell, Indigo have promoted a security aware culture. This can be measured via their employees’ improved results in phishing simulations. In their most recent 6-month review, Indigo achieved a 61% decrease in users compromised and a 57% increase in users correctly reporting phishing emails.

indigo telecomms

Industry

Telecommunications

Cyber Incident Exercising FAQs

Cyber incident exercising works by simulating realistic cyberattacks or breaches. IT teams practise responding to a crisis scenario in real-time. Emphasis is often placed on the effectiveness of decision-making, communication and coordination within the team while under pressure

Incident response exercising should be conducted regularly, for example annually or biannually, depending on your risk profile and requirements. It should also be undertaken when significant updates or changes are made to your cyber security infrastructure. This could be through new staff, systems or identified threats.

Tabletop exercising and live play are both cyber incident tactics designed to assess and develop an organisation’s cyber readiness. But they differ in their approach.

A tabletop exercise, as its name suggests, is based in the boardroom. It involves walking teams through potential scenarios and helping them understand their roles and responsibilities as incidents escalate. This can be valuable in building confidence and understanding in a workshop environment.

Live play goes one step further by simulating a real attack to trigger a cyber incident. The main benefit of live play is the ability to pressure-test individuals in a realistic attack scenario.

Live play and red teaming are both cyber security tactics used to test a team’s ability to effectively respond to threats.

Red teaming aims to test an organisation’s ability to detect and manage attacks by simulating an attempt to hack or compromise the IT environment. It aims to evaluate threat prevention and spot gaps in defences.

Live play is instead focused on testing the organisation’s response once an incident has already occurred. It focuses on response effectiveness – how teams communicate and ultimately remediate a live, escalating incident. 

Why Us?

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Awards

Our team have won numerous industry awards, including 'Cyber Security Company of the Year' at the Cyber Security Awards 2026 and Best Cyber Security Service Provider' at the Cyber Security Awards 2025.

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Certifications

Our people and services are highly accredited by leading industry bodies including CREST, the NCSC, and more. Our SOC holds extensive accreditations from CREST (including for CSIR and SOC2) and works closely with our cyber consultancy services.

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Partnerships

As a Microsoft Partner, we also hold advanced specialisms in Cloud Security and Threat Protection. We’ve also implemented some of the UK’s largest deployments of the Microsoft Security stack, inc. Sentinel, Defender, Purview and more.

Our Certifications

Our workforce is highly accredited by leading industry bodies, including:

Accreditations - NCSC