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Cyber Security Risk Management
Mitigate risk and ensure compliance against relevant standards and guidelines by establishing a comprehensive risk management program.
Our service provides the people, expertise, and resources necessary to implement a risk management strategy that mitigates risk without disrupting your operations.
The Importance of Risk Management
Most organisations realise the importance of cyber security risk management but often discover the task is more complex and time-consuming than first anticipated.
Interconnected Systems Larger organisations with extensive, interconnected systems find it harder to identify risks and how to mitigate them without impacting business operations.
Understanding Risk Ensuring a fully integrated risk management function requires a clear understanding of interactions and dependencies across the business and their potential impacts.
Resourcing Challenges In-house teams are often tasked with too many priorities to fully dedicate themselves to risk management, leaving little resource for this essential activity.
What to Expect from a Risk Management Service by Bridewell
Our consultants work closely with our clients to ensure their risk management strategy reflects their risk appetite, integrates with existing processes, and supports their wider business goals
Certified Risk Specialists
Our consultants have Certified Cyber Professional (CCP) certifications and NCSC Risk specialisms.
A Partner with Leading Industry Bodies
Our consultants work closely with the NCSC and other industry bodies to help shape national programmes and the future of the cyber security industry.
Experience Delivering Services at Scale
We have experience delivering risk management for some of the world’s largest CNI organisations across critical sectors.
Proven Methodologies and Expertise
Our consultants are established leaders in cyber security risk, audit, and supplier assurance, with certifications and experience in advising on NIST, CMMC, ISO 27001, NCSC CAF, OWASP and PCI DSS.
A Tailored Approach
We take a tailored approach to risk management that reflects the unique risks inherent to your organisation’s processes, sector, and risk appetite.
Why is it worth taking on a
Cyber Security Risk Management Service?
Simplified and Cost-Effective Risk Reduction
Risk Mitigation Having a comprehensive view of risk across the organisation enables you to easily apply pragmatic and cost-effective risk reduction strategies.
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Certification and Accreditation Requirements
Effective risk management to meet the quality and standards that auditors and accreditors require.
Easily Adopt New Standards and Legislation
Seamlessly align your cyber security programme with new standards, legislation, and business strategies.
Adapt to Changing Risk Levels
Manage the consequences of changing risk levels and develop appropriate continuity plans.
Start your Risk Management Process
Speak with one of our risk management experts to see how we can support your organisation in reducing risk and meeting regulatory demands.
How our Risk Management service works
Our risk management service encompasses all types of risk from security standards and policy, security controls information, security management system, to physical security.
- Step one: Our consultants perform an initial high-level assessment to identify potential risks within your organisation and where they fall short of industry frameworks or proprietary policies and standards.
- Step two: Depending on findings from the initial assessment, our consultants may advise whether any of your organisation’s third-party providers need a more in-depth, on-site visit and review.
- Step three: Having conducted a complete assessment, we then outline and implement an risk management process that addresses any identified risks or vulnerabilities to ensure they are mitigated and compliant.
- Step four: If required, our consultants can be utilised on an ongoing basis to augment your team and ensure this risk management process is adhered to on a continuous basis.
Crownpeak Centralise and Enhance Information Security Post-Acquisition
Crownpeak is a cloud-first Digital Experience Management (DXM) platform designed to help global enterprises deliver consistent, high-quality digital experiences across web, mobile, and other digital channels.
In 2023, they acquired two other organisations who were already ISO 27001:2013 certified. To implement a consistent control framework across their organisation, they were looking for a partner to help them merge all entities underneath one centrally managed Information Security Management System (ISMS) that aligned with the requirements of ISO 27001:2022.
The Challenge
A principal challenge for Crownpeak was that there were different security controls and processes in place across the organisation depending on which entity had implemented them. For example, training and awareness, change management, and incident response were approached differently to reflect the risk appetites of the individual entities. This lack of control made it difficult for Crownpeak to achieve a proactive information security culture and promote a consistent approach to information security across the entire company.
Engaging our employees within a proactive security culture was important to us but it was a challenge given the different controls and processes in place between ourselves and the acquired organisations. We determined that creating a consistent approach across all the organisations would make it easier for our employees to play a role in the security of the business.
- Michele Page, Compliance Director, Crownpeak
There were also differences in the mindset and approach to information security across the entities, and Crownpeak lacked complete visibility as to what legal and regulatory requirements they were expected to comply with across all their jurisdictions. The management of information security risk was also inconsistent, with different methodologies followed and no centralised risk register in place which could provide senior management with the necessary information to evaluate the risk posture of the organisation.
By achieving ISO 27001 certification, Crownpeak would be able to demonstrate to all their interested parties their commitment to information security and align with a best practice framework of security controls. With Crownpeak staff working across the United States and Europe, putting in place a centralised security control framework was a key factor in deciding to work towards ISO 27001 certification.
The Solution
Crownpeak chose to partner with Bridewell as we had previously supported one of the entities purchased by Crownpeak (Attraqt) in achieving ISO 27001 certification. We also maintain a 100% success rate in helping organisations achieve ISO 27001 certification and had previous experience with Crownpeak, having delivered data privacy support services.
Establishing Ways of Working, Gap Analysis
We began the engagement by explaining the implementation methodology to Crownpeak’s key stakeholders and agreeing timelines, project assumptions, risks and dependencies. We also used these conversations to clearly understand what was expected from all those involved in the project.
We then ran an ISO 27001 gap analysis to identify all key stakeholders within the organisation, understand the maturity of information security controls within the organisation and what gaps existed in terms of compliance with ISO 27001 requirements, and build out an implementation roadmap based upon the results of the gap analysis.
From here, we developed various mechanisms to plan and monitor project activities including weekly project review meetings and the development of activity trackers. We also developed a detailed suite of information security policies and procedures, tailored to reflect the specific requirements of Crownpeak.
Security Training, Governance Groups
This was followed by creating and operationalising a new ISMS training programme and co-ordinating a secure development training session for all Crownpeak staff involved in development activities. This led to us also coordinating and leading the annual physical and environmental security review of all in scope locations (including London, Newcastle, Paris, Amsterdam and Sofia).
At the board level, we supported with the design, implementation and chairing of various new security governance groups including a new Change Advisory Board (CAB) and the Information Security Leadership Board (ISLB). We also defined, assigned and communicated information security roles, responsibilities and authorities to all staff.
Bridewell have significantly increased the importance we place on cyber security at the board level. They’ve made it easy to understand why it matters, even for non-technical audiences, and this insight has changed attitudes at all levels of the business. The ISMS training programme they’ve developed has pushed us towards that proactive security culture we were looking for.
- Dan Edwards, Director of IT & Security, Crownpeak
Throughout the engagement, we put a conscious effort into not only implementing all the required controls but also taking the time to educate Crownpeak stakeholders on what we were doing, how we were doing it, and why we were doing. Special accommodations were regularly made to ensure that meetings and workshops could be run with staff members based in the US.
Audit Programme, Measuring and Monitoring
During the project, we developed a new internal audit programme for Crownpeak and acted as a lead auditor for their first ISO 27001 internal audit. As part of this, we coordinated the creation of a new ISMS monitoring and measuring process which included the development of strategic information security objectives signed off by senior management which were monitored on a continuous basis using a set of KPIs and KRIs.
Furthermore, we developed an organisation wide information security risk management programme which included a new centrally managed risk register and monthly risk meetings to monitor identified risks and the effectiveness of all risk treatment plans. To make all ISMS policies and procedures available as documented information for all staff and make it easier to circulate documentation, we then designed and maintained a new Security & Trust Centre.
Additional Services
Throughout the engagement, we brought in additional Bridewell service lines to provide data privacy consultancy, vCISO support, and penetration testing as needed. We also provided regular recommendations in relation to new technologies and tools that could be adopted to support control implementation.
The Results
Following the project, Crownpeak became ISO 27001 certified with no non-conformities raised by the auditor. More broadly, they benefitted from an improved information security culture across the organisation as well as better oversight and visibility of information security performance.
Additionally, there is now a well-established information security risk management framework in place and new incident response and business continuity plans that have been successfully tested to evaluate their effectiveness. Information security requirements and considerations have been embedded across a number of key business processes including software development, vendor management, change management and human resources.
We now have a lot more confidence in our risk management and incident response and continuity plans. Not only have Bridewell helped us mature these areas, but they’ve also clearly explained what they’ve changed and why. The communication has been clear throughout the project and our stakeholders have always had a say, so we’ve always felt like their team is working alongside us rather than forcing change onto us.
- Michele Page, Compliance Director, Crownpeak
Digital Experience Management (DXM) platform designed to help global enterprises deliver consistent, high-quality digital experiences across web, mobile, and other digital channels.
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Risk Management FAQs
The length of the engagement varies depending on the scope, current maturity and requirements. Some clients require days of advice and guidance, others prefer to utilise Bridewell for more in depth analysis, or to reduce the demand on their own resources on a temporary or long term basis.
Risk management is an ongoing process and Bridewell share knowledge, best practices and examples with clients to support organisations to mature and continue risk management practices independently.
Ideally an organisation will have an asset inventory, existing risk assessment and risk management processes and a previous risk assessment. We appreciate that organisations operate at different levels of maturity and that not all items might be available or complete.
Allocation of resources internally to support the engagement and risk management process is beneficial, often with communication to the business on the importance of risk management and what is required from staff and teams to support the initiative, along with the organisations reasons for focusing on risk management (e.g to support an ISO 27001 implementation or new business opportunity).
Some of the top cyber security risks include phishing attacks, ransomware, insider threats, advanced persistent threats (APTs) and unpatched software vulnerabilities.
Cyber security focuses on protecting systems, networks and data from cyber threats through measures like firewalls and encryption. Cyber risk management is a strategy within cyber security that involves identifying, assessing and prioritising risks to mitigate potential impacts.
A cyber security risk management plan is a structured approach to identifying, assessing and prioritising cyber security risks. It outlines strategies for mitigating or treating risks that include policies, procedures and controls. The plan also includes monitoring and reviewing approaches to new threats to maintain the ongoing protection of vital information.
To identify a cyber security risk, it’s important to conduct a structured risk assessment that will help identify, analyse and evaluate any potential threats to information centres. Some methods include cataloguing all data and hardware assets, identifying potential vulnerabilities, and determining threat likelihood.
Risk levels in cyber security range from low risk, which may have a minor impact on your organisation, through medium and high impact levels, to critical levels, which represent immediate and catastrophic damage to your organisation. Risk factors are determined by assessing the severity of impact, how easily they’re exploited, how widespread they are, and how easily they can be identified.
Why Us?
Awards
Our team have won numerous industry awards, including 'Cyber Security Company of the Year' at the Cyber Security Awards 2026 and Best Cyber Security Service Provider' at the Cyber Security Awards 2025.
Certifications
Our people and services are highly accredited by leading industry bodies including CREST, the NCSC, and more. Our SOC holds extensive accreditations from CREST (including for CSIR and SOC2) and works closely with our cyber consultancy services.
Partnerships
As a Microsoft Partner, we also hold advanced specialisms in Cloud Security and Threat Protection. We’ve also implemented some of the UK’s largest deployments of the Microsoft Security stack, inc. Sentinel, Defender, Purview and more.
