Agent Management and Governance with Agent 365
Securely understand, deploy and manage AI agents with Microsoft Agent 365
Securely understand, deploy and manage AI agents with Microsoft Agent 365
AI agents are rapidly becoming part of how organisations automate work, improve productivity and scale decision-making. But as agents become more capable, they also introduce new risks around identity, access, data exposure, compliance and operational control.
Bridewell helps organisations safely adopt and manage AI agents by combining deep cyber security expertise with Microsoft Agent 365, which acts as Microsoft’s control plane for observing, governing and securing agents across the enterprise.
Our AI Agent Lifecycle & Assurance Services help you discover existing agents, design the right governance model, securely deploy Microsoft Agent 365, and manage your agent estate throughout its full lifecycle.
Why Agent Governance Matters
AI agents can act on behalf of users, access business data, interact with systems and automate actions across the enterprise. Without clear oversight, organisations risk creating unmanaged “shadow agents” that may be over-permissioned, poorly monitored or misaligned with business and compliance requirements.
Common challenges include:
- Limited visibility of agents already being used across the organisation
- Unclear ownership, accountability and approval processes
- Excessive permissions or inappropriate access to sensitive data
- Lack of lifecycle controls for onboarding, monitoring and retirement
- Difficulty evidencing compliance and security assurance
- Increased exposure to data leakage, misuse or malicious activity
For organisations operating in regulated, high-risk or critical environments, agent adoption must be secure, governed and auditable from the outset.
How we can help
Our service is built around five core phases:
We help you establish visibility of current and planned AI agent usage across your organisation.
This includes:
- Discovery of existing Microsoft, custom and third-party agents
- Mapping agent purpose, ownership, users and business function
- Reviewing data access, permissions and potential exposure
- Identifying unmanaged, duplicated or high-risk agents
- Producing an agent inventory and risk view
Outcome: A clear understanding of your current agent landscape, associated risks and prioritised next steps.
We work with your technology, security, risk and business teams to define how agents should be created, approved, deployed, monitored and retired.
This includes:
- Agent lifecycle policy and governance model
- Ownership and accountability framework
- Approval and publishing processes
- Access control principles aligned to least privilege
- Data protection, compliance and audit requirements
- Risk-based guardrails for business-critical agents
Outcome: A practical governance framework that enables AI innovation while maintaining security, compliance and control.
Bridewell supports the secure configuration and enablement of Microsoft Agent 365, helping you operationalise agent management using your Microsoft security ecosystem.
This may include:
- Agent registry configuration and onboarding
- Integration with Microsoft Entra for identity and access control
- Alignment with Microsoft Purview for data security and compliance
- Use of Microsoft Defender capabilities for threat protection
- Configuration of lifecycle actions such as blocking, ownership assignment, publishing and retirement
- Administrative roles, responsibilities and operating procedures
Outcome: A secure Microsoft Agent 365 implementation that gives administrators centralised visibility and control over enterprise agents.
Once agents are in use, Bridewell helps organisations monitor behaviour, detect risk signals and maintain operational control.
This includes:
- Ongoing visibility of agent usage, activity and health
- Monitoring for risky behaviours or unusual access patterns
- Review of permissions, ownership and business relevance
- Support for agent blocking, remediation or retirement
- Operational reporting for security, risk and business stakeholders
For clients requiring extended operational support, this capability can be aligned with Bridewell’s managed security services to provide ongoing monitoring and response.
Outcome: A controlled and continuously monitored agent environment that supports secure adoption at scale.
Bridewell helps ensure AI agents remain aligned to business, security and compliance requirements over time.
This includes:
- Periodic agent reviews and recertification
- Governance reporting and audit evidence
- Risk and compliance mapping
- Data access reviews
- Lifecycle optimisation and retirement of unused or unnecessary agents
- Continuous improvement of agent governance processes
Outcome: Sustained assurance that agents remain secure, compliant, useful and aligned to organisational objectives.
What You Receive
Depending on your maturity and requirements, we can provide:
Agent discovery and risk assessment
Agent governance framework
Secure deployment and configuration support
Agent lifecycle operating model
Security and compliance reporting
Ongoing managed monitoring and assurance
Executive-level recommendations and roadmap
Service Packages
Microsoft Agent 365 Enablement
For organisations ready to deploy Microsoft Agent 365 and establish enterprise-grade agent governance. Includes platform configuration, governance design, lifecycle controls and secure onboarding.
Managed Agent Assurance
For organisations that want ongoing oversight of their agent estate. Includes monitoring, lifecycle reviews, risk reporting, governance support and continuous improvement.
Agent Management & Governance Benefits
By working with Bridewell, clients can:
Take control of your AI agent estate
Bridewell can help you understand your current
exposure, securely deploy Microsoft Agent 365 and manage agents throughout
their full lifecycle.
Why Us?
We combine:
- Deep cyber security consultancy expertise
- Microsoft security specialism
- Identity, data protection and threat detection experience
- Proven managed security capability
- Practical understanding of risk, compliance and operational resilience
- Experience supporting complex technology environments across cloud, IT and operational technology
Unlike generic AI advisory services, Bridewell approaches agent adoption through a security, governance and assurance lens — helping organisations innovate safely without losing control.
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Awards
Our team have won numerous industry awards, including 'Cyber Security Company of the Year' at the Cyber Security Awards 2026 and Best Cyber Security Service Provider' at the Cyber Security Awards 2025.
Certifications
Our people and services are highly accredited by leading industry bodies including CREST, the NCSC, and more. Our SOC holds extensive accreditations from CREST (including for CSIR and SOC2) and works closely with our cyber consultancy services.
Partnerships
As a Microsoft Partner, we also hold advanced specialisms in Cloud Security and Threat Protection. We’ve also implemented some of the UK’s largest deployments of the Microsoft Security stack, inc. Sentinel, Defender, Purview and more.
Customer Success Stories
